Delivery / Shipping
We will ship your order within 24 hours of order confirmation, excluding Fridays and public holidays. Orders placed on Friday or public holidays will be processed the next business day. Same Day Delivery Orders are delivered same day when placed before 2pm and next day when order is placed after 2pm.
We use either 3rd party couriers or fulfill the deliveries ourselves.
Orders within UAE will arrive within 1-2 business days after shipping.
Deliveries take place from 9am-9pm Saturday to Thursday.
Standard Shipping is Free within the UAE on orders exceeding AED 250. Orders lower than AED 250 will incur a delivery charge of AED 20.
Same Day Delivery is available for Dubai on all orders for a delivery charge of AED 30. Orders must be placed before 2pm UAE time excluding Fridays and public holidays for same day delivery. Orders placed after 2pm will be delivered next Business Day.
- Same Day Delivery is available for all Emirates other than Dubai on prepaid orders for a delivery charge of AED 40. Orders must be placed before 2pm UAE time excluding Fridays and public holidays for same day delivery. Orders placed after 2pm will be delivered next Business Day.
- Delivery times and fees may vary for remote areas of UAE. If the delivery address is identified as a remote address, the customer will be notified of any additional delivery charges in relation to the order.
- Toyzees.com will send you an email as soon as your item has been shipped with a tracking number for 3rd party couriers so that you can track your order through our shipper’s portal.
- For delivery, the shipping company will contact you prior to delivery to know what time is best for you. If you are not there, they can return another time. After the 3rd try, the order will be returned, and you may incur additional delivery charges.
- For the rest of GCC, the shipping cost will vary depending on the size and weight of the order. The shipping cost is calculated at the Checkout page once the shipping address has been filled. Orders within GCC will arrive 2-4 days after shipping. All international orders are subject to local customs and regulations. Any additional duty and custom fees applicable for deliveries outside the UAE are the responsibility of the consignee.